A recent article in Retrofit online magazine shines the spotlight on early involvement of the building department and code officials in the economic development process. A recent white paper produced by the National Council on Building Codes and Standards at the National Institute for Building Sciences challenges that model and looks at shifting the paradigm. The white paper offers suggestions, addresses potential challenges and includes a draft agenda for communities to reference when setting up initiation meetings with teams beginning new projects.
The article states, “Many communities are adopting customer-service focused models to engage with their citizens. The code department can and should serve as an example of a customer-centered municipal function, while maintaining its mission of assuring community safety. The code department’s charge of ensuring health, safety and welfare is synonymous with community growth, development and prosperity”.
The full article and link to the white paper can be found here.